Work With Us

Grow with innovative and spirited folks who are motivated to change lifestyles for the better.

Join us if you are creative and curious, with the tenacity to face possible obstacles and overcome them; Enthusiastic towards the development of innovative solutions to solve real-world problems; Ultra-positive attitude and mindset to work proactively as a team to push boundaries and strive for nothing less than excellence.

Open positions at Crown Digital

Operations Executive (Fulfilment & Maintenance)
The exciting work at Crown Digital includes and not limited to


  • Properly perform fulfilment task & replenish inventory according to each ELLA unit's needs

  • Travel around ELLA sites to perform on-site tasks and dutites promptly

  • Be assigned to service ELLAs allocated by the Company

  • Ensure proper storage system and maintain good housekeeping

  • Perform basic data entry into inventory system

  • Efficiently carrying out the daily on-site action plan according to timeline

  • Maintain high standard of cleanliness and hygiene while on duty

  • Do basic ordering for fulfilment needs of consumables & disposables

  • Ensure compliance with SFA and WSH regulation

You will be able to...

  • Acquire knowledge of Company main products

  • Driven to accomplish daily & weekly tasks

  • Undergo training to perform assigned tasks well

  • Complete all trainings and acquire the knowledge and skills to perform independently

Crown Digital is looking for someone who
  • Possess valid Class 3 driver’s license

  • Has basic knowledge in maintaining coffee machines is an advantage

  • Is able to work independently

  • Doesn’t mind menial and physical tasks

  • Wants to be part of a fast-paced, high growth company

  • Report to Operations Manager

  • Working Hours: 6-day work week

Promoter & Ambassador
The exciting work at Crown Digital includes and not limited to


  • Distribute promotional materials, flyers, product samples, brochures

  • Promote ongoing information on Ella specialty, special offers, specialty coffee

  • Create connection with coffee lovers thru social app

  • Introducing and educating Ella to the walk-in customers

  • Providing highest level of customer service

  • On site customer engagement, upsell & introduce seasonal coffee

  • Dual role as the sales representative by selling Coffee each day with target

  • Support on Ella Fulfilment & Maintenance Task on site

  • Promoting brand, sales and marketing programs


Roles & Responsibilities


  • Acquire knowledge of Companys main products & Unique Selling Point

  • Sales Driven & Results Oriented

  • Undergo trainings skill sets of non-supervisory roles to understand and perform in accordance

  • Will be allocate to work between Orchard area and CBD area

(Ella the Robot Barista @ Plaza Singapura & Raffles Exchange)
Part Time / Graduates / University Students / Job Hunter

Crown Digital is looking for someone who
  • Is outgoing, resourceful and friendly

  • Proactive, dynamic and shows initiative

  • Enjoys meeting and interacting with people

  • Working Hours: Hourly Rated

  • Report to Operations Manager

Service Executive
The exciting work at Crown Digital includes and not limited to


  • Providing highest level of customer service

  • Authentically connecting with coffee lovers

  • Introducing and educating ELLA to our target audience

  • Primary role as the sales representative by selling Coffee each day with target

  • Daily support on Ella Fulfilment & Maintenance Task on site

  • On-site brand education

  • Promoting brand, sales and marketing programs

  • Enforce standard operating procedures

  • Consistently meet /exceed standards in quality, safety and hygiene

  • Conduct weekly inventory stock check

  • Driven and passionate about work and a team player

  • Basic Food Handling and Drinks experience


Roles & Responsibilities


  • Acquire knowledge of Companys main products & Unique Selling Point

  • Sales Driven to achieve daily & monthly target

  • Undergo trainings skill sets of non-supervisory roles to understand and perform in accordance

  • Complete all trainings and acquire the knowledge and skills to perform independently

  • Perform duties in the best interest of the Company, upheld the company corporate vision

  • Ensure all policies and procedures of the company are followed accordingly

  • Any other jobs or duties assigned by the Operations Manager

  • To assist in daily stock taking and inventory management

  • To participate in all training programs relevant to the company’s business

  • Assist in store/cart opening & closing process

  • Maintain a clean work area and disposable of trash

Crown Digital is looking for someone who
  • At least 1 year for Customer Service/F&B/Retail experience

  • Pleasant, Friendly, Cheerful and able to work in Counter Service Environment

  • Ensure strict adherence to food safety according to SFA food hygiene and practices

  • Preferably with Food Hygiene Certificate / Food Handler Course

  • Report to Operations Manager

  • Working Hours: 6 days’ work week

CRM Lead  (Ella Sales & Operations)
The exciting work at Crown Digital includes and not limited to
  • Having utmost expertise in the CRM software, preferably Hubspot

  • The ability to help figure out how to better integrate the CRM with internal legacy platforms

  • The skill to resolve technical CRM issues, including responding to customization requests

  • Setting and implementing a CRM marketing communications plan to optimize business growth, profitability, customer experience and customer life cycle

  • Continually improving our customer experience and communication based on insights, KPI’s and sales performance

  • Handling direct customer communication through eDMs and app notifications

  • Set up automated communication journeys, including customer segmentation, dynamic content, email deployment scheduling and trigger email notification, based on customer insights

  • Partner with stakeholders to execute overall strategy

  • Develop and enhance customer and lead nurturing programs, including welcome, cross/upselling, advocacy and drive retention

  • Developing CRM programmes through the seasons (birthdays, anniversaries, first-es) to ensure retention

Crown Digital is looking for someone who
  • 3 years prior experience working in a CRM specialist role

  • Attention to detail and proficient with Microsoft Office

  • Diligent with reporting and tracking campaign performance

  • Organized, meticulous and able to ideate as well as execute

  • Self-starter and ability to work independently.


Benefits

  • You will be in an environment that enables you to develop yourself professionally and personally. You will learn new skills, and try out new things, and be part of a team that focuses on being dynamic but also understanding

  • Collaborative and an open culture that values receiving and giving feedback. It is not a one-way conversation!

Senior/Marketing Executive
The exciting work at Crown Digital includes and not limited to
  • Executing marketing campaigns from end-to-end to drive user acquisition, brand awareness and revenue growth

  • Collaborate and coordinate with external and internal stakeholders for marketing functions (e.g. social media, design) for campaign planning and optimization.

  • Closely monitor the performance of campaigns, track and report diligently

  • Manage media and business partners, coordinate with vendors and partners to ensure projects meet deadlines

  • The freedom to explore and experiment with online and offline user acquisition channels

  • Liaising with frontend and backend departments to promote programs and campaigns

  • Organizing events, exhibitions and promotional activities

  • Ensuring marketing plans are executed according to the project timelines



AOD


  • All other ad-hoc duties including but not limited to monthly reportings, content creation (including on-site content creation duties if needed), liaison with vendors, partners, competitor research and marketing operations support.

  • Marketing administration

Crown Digital is looking for someone who
  • 2 - 3 years prior experience with brand marketing and campaign management

  • Attention to detail and proficient with Microsoft Office

  • Diligent with reporting and tracking campaign performance

  • Organized, meticulous and able to ideate as well as execute

  • Self-starter and ability to work independently.


Benefits


  • You will be in an environment that enables you to develop yourself professionally and personally. You will learn new skills, and try out new things, and be part of a team that focuses on being dynamic but also understanding

  • Collaborative and an open culture that values receiving and giving feedback. It is not a one-way conversation!

Robotics Engineer
The exciting work at Crown Digital includes and not limited to
  • Managing timeline for a successful end-to-end project delivery to clients for Ella, the Robotic Barista

  • Hands-on robotic programming, system integration, implementation of new projects and maintenance of

  • Ella, The Robotic Baristas

  • Being proactive and able to anticipate imminent challenges by providing solutions to achieve successfulproject delivery

  • Carry out technical presentations and preparation of detailed reports for all projects

Crown Digital is looking for someone who
  • Has a recognised Diploma/Degree in Robotics, Mechanical Engineering, Electrical Engineering, Automation, or equivalent

  • Has an immense interest in robotics field with dedication to deliver at the highest level

  • Has strong problem solving and critical thinking skills

Full-Stack Developer
The exciting work at Crown Digital includes and not limited to
  • Working with management and development teams to ideate software solutions

  • Developing and managing well-functioning database and applications

  • Writing effective APIs

  • Testing software to ensure responsiveness and efficiency

  • Troubleshooting, debugging and upgrading of software

  • Creating security and data protection settings

  • Working with UI/UX designer to build features and applications with a mobile responsive design

  • Writing technical documentations

Crown Digital is looking for someone who
  • Is familiar with common stacks (MEAN, LAMP, MERN)

  • Is fluent in in front-end languages and libraries (HTML/CSS, JavaScript, XML, jQuery)

  • Is fluent in back-end languages (C#, Python) and JavaScript frameworks (Angular, React, Node.js)

  • Has strong knowledge with databases (MySQL, MongoDB)

  • Has experience in Agile methodologies (Scrum, Kanban)

  • Is knowledgeable in automation tools for CI/CD

Think you have what it takes?
Send us your resume.

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